Welcome to Tenant Clean! These terms and conditions outline the rules and regulations for the use of Tenant Clean’s services. By accessing this service, we assume you accept these terms and conditions in full. Do not continue to use Tenant Clean’s services if you do not accept all of the terms and conditions stated on this page.
Services Offered
Tenant Clean offers comprehensive cleaning services designed specifically for rental properties. This includes but is not limited to end-of-tenancy cleaning, regular maintenance cleaning, and specialized cleaning services as requested by our clients.
Client Responsibilities
Clients are responsible for providing a safe and accessible work environment for our staff. This includes ensuring that all areas of the property are accessible at the scheduled cleaning times and that any pets are secured. Clients must disclose any hazardous conditions or materials on the property prior to service.
Confidentiality
Tenant Clean commits to maintaining the confidentiality of all client information. No client information will be disclosed to third parties without the explicit consent of the client, except as required by law.
Fees and Payment
Fees for our cleaning services are due upon completion of services unless otherwise agreed in writing. Tenant Clean accepts payments via credit card, bank transfer, or cash. Late payments may incur additional charges.
Limitation of Liability
Tenant Clean will not be liable for any damages that occur as a result of the client’s failure to fulfill their responsibilities as outlined above. Liability for any damages caused directly by our staff will be limited to the cost of service provided.
Intellectual Property
All materials related to the service including website content, logos, and service methods remain the intellectual property of Tenant Clean. Unauthorized use of these materials is prohibited.
Termination
Services may be terminated by either party with a written notice 30 days in advance. Immediate termination may occur if there is a breach of terms and conditions by either party.
Governing Law
These terms and conditions are governed by and construed in accordance with the local laws of the jurisdiction in which Tenant Clean operates. Disputes will be resolved in local courts under these laws.
Contact Us
For any questions or concerns about our services, terms, or conditions, please contact us via the contact form on our website, or at our customer service line listed on our Contact Us page.
Changes to Terms & Conditions
Tenant Clean reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services following any such changes shall constitute your consent to such changes.
